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The current React UI does not expose the legacy Dashboard’s Telegram bot-binding dialog. Older instructions referring to a Telegram status chip and Connect Telegram button in Chat Panel should not be followed as steps for the current interface. Telegram can still be part of a separately configured workspace runtime integration. Its availability and routing depend on that workspace’s supported configuration and operator setup.

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If your workspace already uses Telegram

Confirm the intended bot and authorized account with your workspace administrator. Send a fresh message through the intended channel and verify both receipt and reply in that channel. A connected bot identity or successful token validation is not proof that inbound messages are routed to the correct agent or that replies are delivered.

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If you need a new connection

Ask your workspace administrator to assess the supported integration for your current deployment. Do not paste a bot token into Agent Chat, Task Files, or public documentation. This page preserves an existing documentation URL while distinguishing legacy instructions from current UI capabilities. Use Agent Chat for the current browser conversation workflow.