FAQ

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Must every chat request become a task?

No. Direct conversation can handle a request. Ask explicitly for a tracked Work Item when you need assignment, lifecycle, dependencies, and official proof.

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Can I create a task directly in Projects?

Yes. Use Add work item, Add intake item, or ask an agent to create it. New work starts in Inbox; creation does not authorize execution.

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Is Ready an execution approval?

Ready means approved and eligible to start. It can make an agent eligible for automatic dispatch. Review the brief and assignee before moving work there.

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Can I change a session’s project after starting?

Use a new session for another project. Project filters and context references do not rebind an existing conversation.

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Are shared conversations public?

No. Workspace visibility is subject to account and role access. It does not publish a conversation on the internet or transfer ownership.

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Can I change a shared conversation to private later?

No. Choose private mode before sending the first message in a new session. Visibility locks once sending starts.

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Can a task have multiple assignees?

The current Task Detail supports one assignee. Use separate tasks with their own responsibility when work needs separate executors.

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Can I edit files?

Supported text/source files can be edited in the workspace panel with permission. Binary document preview does not imply editing support for that format.

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Where are results and proof?

Use the task’s Deliveries for final results, Proofs for verification, and Task Files for inputs and briefs. Files browses their folders.

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Is Live Preview the same as Publish app?

No. Preview is for running and reviewing a project. Share preview can provide an expiring review link. Publish app creates a public static release and URL.

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Does connecting ChatGPT change my AgentDesk plan?

No. Model-provider access, provider allowance, and the AgentDesk workspace subscription are separate.

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Does missing cost mean my usage is free?

No. “Not reported” means billing information is unavailable. A shadow estimate is not a provider invoice.

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Why is a feature or button missing?

Check your plan, role, connection, runtime capability, and deployed release. Some surfaces are gated or read-only.

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Where are the skill, Wiki, and Desktop manuals?

Skills has detailed guides for Workspace Skills and Agent skills, with a separate Agent Context guide. Wiki and Desktop remain high-level while those workflows change.

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Does the new UI have the old Telegram bind button?

The current React UI does not expose that legacy dialog. See Telegram integration status.