Sign-in and account
| Message | Meaning | What to do |
|---|---|---|
| Your account is waiting for Platform Admin approval. | Your sign-up is not approved yet. | Wait for approval, then choose Try again. |
| Your request to access AgentDesk was rejected. | Access was refused or revoked. | Contact your administrator. |
| Email or password is incorrect. | The credentials do not match. | Check them, or use Forgot password?. |
| This link has expired | The email link is too old or already used. | Request a new sign-up or password reset email. |
| Your session is no longer valid | Your sign-in expired. | Sign in again; onboarding continues from the saved step. |
| AgentDesk Server is unavailable. | A temporary server problem or an update in progress. | Wait a few minutes, then Try again or reload. |
Workspace access and billing
| Message | Meaning | What to do |
|---|---|---|
| AgentDesk workspace could not be loaded. | No workspace yet, or it failed to load. | Choose Try again. Without a workspace, finish onboarding. |
| Your trial has ended. / Your subscription has expired. / Workspace access is paused for billing. | Billing paused the workspace. | See Billing and plans. |
| Your plan is active. The workspace is restarting. | The runtime is starting again. | Wait, then check again. |
| Unable to check workspace access. | The access check failed. | Check again. |
| You no longer have access to this workspace. | You were removed from the workspace. | Contact its administrator or switch workspace. |
| Execution resources are approaching the limit | The workspace runtime is almost full. | Wait for running work to finish, or upgrade. |
| Queued · Workspace runtime full | All parallel run slots are busy. | The message runs at its position; cancel it or upgrade to run more at once. |
| A process ran out of memory during this turn | The turn used more memory than the plan allows. | Retry with a smaller request, or upgrade. |
Chat and agents
| Message | Meaning | What to do |
|---|---|---|
| Read-only conversation | Your role can view this session but not send. | Open your own session. |
| Preparing your conversation | Chat permissions are being checked. | Wait a few seconds. |
| Visibility is fixed after the first message is sent. | Privacy cannot change after the first message. | Start a new session with the visibility you need. |
| Fast is not available for this model. Using Normal. | The model has no Fast mode. | Choose another model if you need Fast. |
| You can view the effective settings, but your role cannot change them. | Model settings are read-only for your role. | Ask an administrator. |
| Setup failed (under an agent name) | The agent could not be prepared. | Open the agent menu and choose Retry setup. |
Projects and tasks
| Message | Meaning | What to do |
|---|---|---|
| Assign an agent to enable chat | The task has no agent assignee. | Set an agent as the assignee. |
| Assign an assignee before moving this task to In Progress. | In Progress needs an assignee. | Assign it first. |
| Change was not applied. | The server refused the change. | Read the reason, reload the task and choose a valid status (see Waiting and Blocked tasks). |
| Upgrade to create a new project | The plan’s project limit is reached. | Upgrade or restore billing. |
| You do not have permission to create projects. | Your role cannot create projects. | Ask an administrator. |
Files, Git and Drive
| Message | Meaning | What to do |
|---|---|---|
| Your workspace role does not have access to Files. | Your role has no Files permission. | Ask an administrator for Files access. |
| File Explorer could not connect | Files could not reach the workspace. | Retry. |
| Reconnect required (Google Drive) | Google access expired. | Reconnect Google Drive. |
| In sync scope — no item result reported | No per-file result yet. | Do not treat it as synced; open the sync details. |
| This project folder is not a Git repository | The panel folder has no repository. | Ask an agent to clone or initialize the intended folder. |
| Workspace execution is unavailable | The runtime cannot run commands now. | Check the workspace runtime and your permissions. |
Wiki, usage and notifications
| Message | Meaning | What to do |
|---|---|---|
| Wiki is not included in this plan | The plan has no Wiki. | View plans. If you opened a settings page by URL, open it from Workspace settings instead. |
| Wiki changes are paused | Billing paused edits. | Restore billing. |
| Cost details restricted / Usage permission required | Your role cannot see billing or usage. | Ask an administrator. |
| Not reported (cost) | No cost data was reported. | It does not mean the usage was free. |
| Usage data may be stale | The last usage collection failed. | Refresh later. |
| This notification target is no longer available. | The item was removed or you lost access. | Nothing to open from this notification. |
| Page not found | Wrong address or no permission. | Go back and check the workspace. |